Submit a request

Please enter the details of your request. A member of our support staff will respond as soon as possible.

Please enter the product type you are using, you can select the generic option if you are not certain or "Product not known" if you don't know.

Please enter the product version you are using, you can select the generic option if you are not certain or "Version not known" if you don't know.

If not known then please enter "0". If there are multiple units involved then enter the details of the rest of them in the description.

Add file or drop files here

    If you need to upload large files, then please request this in the description and we will send you a link to a secure workspace to do so.

    We use data to respond to customer enquiries, diagnose Product problems, repair customers’ OxTS Products and provide other customer care and support services. This processing is necessary for the performance of the agreement we have with you, as well as to serve our legitimate interest. We may make your local OxTS sales representative aware of your issue. Please let us know if this is not acceptable.

    You may be contacted by telephone or email from a member of OxTS staff.

    For more details on how OxTS will use your data, please see our Privacy Policy.